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Troubleshooting For UV Flatbed Printer DTG Printer Digital and Inkjet Printer

As you know,we may meet different kinds of problems for different model of printer,please contact us to get support.We will provide you solution and price quotation as soon as possible. 

Message

Description

What to do

UNABLE TO PRINT

An error may be occurring when you try to print patterns such as nozzle check or head alignment.

End the TEST PRINT MENU first, and go to printer drive to check the printer status first,then do operation according to the status

UNPASS SELF CHECKING

It give error at ink and paper button or cartridge move very slowly

Check the printer tray, sensor,and ink tube position etc.

INK LOW

Ink cartridge is nearly empty.

Replacement of ink cartridge is nearly needed.
Or reset ink or waste ink pad if needed

BAD NOZZLE CHECK 

Printer can't print nozzle check well, no line print out or only a few printedAutomatic head clean first,then manual cleaning if needed

PAPER JAM/Out of Paper

Paper jam error after we sending print request or nozzle check request

Check whether the tray at correct position before sending print mission

Out of paper error after send printing mission

The tray is not at the printing position

 MORE QUESTIONS......

Paper Button and Ink Button Blinking at same time or Alternately

Contact us to get support

Contact Us If Any Questions