Frequently Asked Questions
Yes,you need to creat an account to place order, it's convenient for you to track and check your order status, shipping details, it's easy to creat an account by input email and password
We accept payment by Credit Card,Western Union,Bank Transfer etc...
We usually ship by air express shipment like DHL,FedEx,TNT,UPS,Aramex,it will takes about 4-8 working days to all over the world
Shipment takes about 4-10 working days to almost countries and areas
Firstly we need to buy some uv ink for printing job, this is basic consumable we need
Then, if you want to print glass and metal, we'd better buy some coating liquid
Last,if you want to print on rotary products like bottle etc..,then you need to buy extra bottle rotary device
You can buy spare parts directly from our company, or from your local market, we are in this area for over 10 years
Our printer machine comes with 12 months warranty, except printer head, ink pump, this two parts are consumable parts, it need replacement in time, the better maintenance ,the longer lifespan
Our printer comes with software in English,and step by step instruction manual in USB Flash,you can read and use it easy, also you can contact us to get support if you can't understand the manual or get any problems.
GNFEI printer build with automatic cleaning system, also we can do manual cleaning.we will provide instruction on specific printer,please contact and let us know the printer model you want to ask
FAQ